FAQs

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FAQs

您可以連至”Order Tracking“這個頁面,輸入您的訂單號碼並按下 “追蹤” 按鈕,即可得知您訂單目前的狀態。

  • 請於收到包裹七天內來電或來信與客服告知,超過七日以上恕不受理。
  • 詳細退/換貨說明,請見”退換貨說明“頁面。

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments.

Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary based on your location. Please refer to our Shipping Information page for more details.

You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.

Care instructions can usually be found on the product’s care label or on the product page itself. We recommend following the provided guidelines to ensure the longevity and quality of your items.

Yes, we offer online ordering with shipping options available. Contact us for more information.

Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.

If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.

Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.

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